Process Analyst - strategic projects

Job location: district Hlavní město Praha
Duration of employment: Permanent
Employment type: Full-time work
Required education: Bachelor's
Type of employment: Employment contract
Required languages: English (advanced), Czech (advanced)

SYNERGIE, s.r.o.
Iuliana Orjanu


As Process Analyst you will be responsible for the overall business analysis, including specification, process mapping, UAT testing, negotiation with business and IT to ensure stable and proper business design.

You are responsible for

  • Process analysis for contracts (policy administration management) and claims handling
  • Participation in regional / internal projects to automate and optimize processes
  • Communication with senior management and key teams / users
  • Daily attendance at regional workshops and calls
  • High degree of autonomy, but also responsibility in projects
  • Process analyst follows processes and governance within Czech Republic branch and has to be align with the regional (CEE) standards and processes
  • Responsible for business analysis documentation, planning and testing

Your profile

  • Process analyst background with focus on back office and claims (analysis, specification, process mapping, UAT, …), experience with business analyst 3+
  • Experience with Enterprise Architect (EA) and practical knowledge of UML Modeling tool or ArchiMate Modeling language is a plus
  • Basic Knowledge of BPMN
  • Excellent communication skills, oral and written English and Czech skills for daily use
  • Good User knowledge of MS Office (Excel, Word, Visio, PowerPoint)
  • Teamwork, communication and organizational skills
  • Conceptual and structured thinking and expression

About our client

Our client is an insurance company operating on the Czech market since 1993, which belongs to the largest global insurance company. The Group is one of the most stable financial institutions in the world.


  • Opportunity to be a part of international team
  • Work for a stable financial company which is one of the best assurance companies in the Czech Republic
  • Friendly colleagues and modern workplace
  • 5 weeks of holidays, 4 sick days
  • Plenty of other employee benefits (insurance discount, employee phone tariffs, canteen, educational courses and training, meal vouchers, etc).

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